We're always happy to help.
Speak to our award-winning support team and find answers to your Alienbrain related questions: [email protected]
Frequently Asked Questions
How do I download Alienbrain?
Go to the download page. Alienbrain is free for 2 users, fully featured and including support to get you started.
We can also arrange for a 30 day evaluation license for more than two users - just contact our support team.
How do I get a License for more than two users?
Please email support, including the license count you need and the Alienbrain hardware ID for your server.
You can find the ID on the License page of the Alienbrain Administration Client.
What documentation is there for Alienbrain?
Please refer to the Quick Start Guide for a description of the installation and setup process. Alienbrain is designed to be intuitive, so you should be able to get going right away.
For further help, documentation is available in C:\Program Files (x86)\Alienbrain\Documentation.
Something isn't working
What shall I do?
Contact [email protected] and describe the problem. We're here to help!
For more technical issues it often helps to include a zipped copy of the NxNServer.log file:
Can I buy through a reseller?
Can I be a reseller?
Maybe! There are already Alienbrain partners in Japan, Europe, and North America. They're listed on the pricing page.
If you're interested in becoming a reseller for a new area, please send your details to the support team!